LOCATION: Studio TK Clayton, NC
CLOSING DATE: Until Filled
Description
Welcome to the world of Contract Furniture Manufacturing. Supplying work environments to small, medium, and large sized businesses and institutions around the world. The world’s largest hi-tech, financial and government institutions are among our list of customers. Contract Furniture Manufacturing is a competitive industry with a market size averaging $12 Billion annually. Teknion and Studio TK occupy 17 manufacturing locations combining 2.4 million square feet of total manufacturing space.
Studio TK is a growing business and is at a point in its journey where we are seeking to drive incremental efficiency within our operations and uncover, quantify, and execute strategic growth initiatives. We are seeking a Manager of Business Analysis who will be a critical resource pertaining to the growth and advancement of the Studio TK business. The role will work across all teams at Studio TK, and will support members of the leadership team, with close connection to the President of the business. The right individual will be essential in supporting the development of robust business plans, sales projections, strong key performance indicators of the business and driving strategic decisions through well thought out, multi input business models. The Manager will interact regularly with operational partners across the organization as well as key business partners in other parts of the broader Teknion enterprise. This role is a perfect opportunity to be an impact player. We are seeking someone who can leverage relationships, learnings through dialogue and data to inform sound business decisions, and to model assumptions where data is not readily available. The right candidate will have a strong analytical background with tangible experience driving change and leveraging that expertise to influence and drive commercial growth and operational excellence. It is important that the incumbent be comfortable with ambiguity, can make assumptions when modeling, and gravitates toward packaging recommendations in context to business outcomes.
General Accountabilities
The incumbent is responsible for leading the charge at Studio TK when it comes to leveraging their background in business analysis, coupled with information and reporting at their disposal to architect and drive a strong decision support model which is rooted in business insights, data and innate internal understanding at Studio TK. The role spans the entirety of the business from Operations, to Marketing, Product Development and Sales, partnering with key leaders in each area to develop strategies that are grounded delivering great business outcomes. This role is highly visible with key connection points with the entire leadership team at Studio TK and key business partners at Teknion.
Specific Accountabilities
1. General
- Ensure strong understanding of periodic results and key drivers from a business perspective
- Day to day decision support providing analytical insights related to the entirety of the business
- Support our ability to make the right business decisions by bringing key insights to the table regarding the future outlook of the business on a period basis
- Support the annual budget creation process in partnership with the Teknion finance team
- Leverage existing reporting and merging with understanding of sales funnel to consistently deliver new sales projections
- Track and manage investments to ensure proper gating in context to growth
- Leverage understanding of demand to lead demand planning process with the operations team
2. Revenue Generation (Sales)
- Partner with the Studio TK sales team to consistently provide a refreshed outlook for the business
- Partner with the Studio TK sales team to quantify growth opportunities within existing and new channels
- Analyze trends regarding category and product performance and providing insights which will allow us to hone in on key insights to inform future distribution decisions
- Periodically analyze incentive and discounting programs and provide recommendations which will allow these programs to enable growth.
3. New Product Introductions
- Support pricing activities by partnering with cross functional teams at Studio TK to understand market dynamics and competitor products to create the right pricing architecture
- Partner with the operations and product development groups to ensure healthy and achievable gross margins are established at launch
- Lead the tracking of reporting on new product launches for a 2 year cycle to ensure performance metrics around volume and profitability are being achieved
4. Strategic Planning
- Support the development of a three year strategic roadmap by:
- Gathering key information from markets and internal stakeholders as well as outside sources regarding competitive analysis, category trends, growth opportunities, channel penetration and package into meaningful insights that can serve as a catalyst for new strategies
- Partner with the President and other leaders at Studio TK to map out the growth of the business both commercially and operationally
- Own the process of working with each functional owner to understand core strategies and focus areas and build KPI’s that will drive accountability
5. Marketing
- Partner with the Marketing team to establish and track success and ROI metrics regarding marketing investments
6. Operations
- Partner with manufacturing leadership to establish a material cost reduction (value engineering or other) program which will yield annualized margin improvements. The incumbent will recommend and own the calculating and tracking of gross margin improvement initiatives and will leverage connections with sales to focus on high demand/volume categories
- Partner with supply chain team to assess new suppliers and model impact of supplier changes to business outcomes
- Leverage cross business connectivity to support demand planning and subsequently capacity planning efforts
Accountable for leading a multi-disciplinary team to generate and implement cost reduction activities and improved manufacturing performance.
Developing and implementing plant wide LEAN manufacturing practices.
Develop, approve, and present operational key performance indicators.
Improve product quality using established Quality Control and Assurance methodologies.
Accountable for the maintenance of all process related machinery and equipment by ensuring a robust PM process is in place to support day to day operations.
Leading plant engineering changes, instructions, quality standards, training and developing plans to conduct any associated activities coming from such changes.
Reviewing, approving and co-ordinating new launch information and activities as provided by design and the new products group. This person must ensure that new launches are introduced as “production friendly” as possible. Providing direction for BOM’s, routings and work cell designations, upon new products and during day-to-day manufacturing activities.
Analyze processes for sub-optimal performance, collect data, communicate findings, and effectively make recommendations for improvement.
Accountable for capacity planning and facility layout in support of day to day production and in alignment with continued business growth.
Lead department managers to develop and track performance metrics and take corrective action on root causes as required.
Accountable for reviewing product designs and making recommendations to ensure product costs and manufacturing targets are achieved. In addition, the position is responsible for determining methods, processes, equipment, and technologies that enable Studio TK to cost effectively manufacture products.
Implementation and monitoring of Manufacturing Quality Assurance processes.
Maintaining standards as stipulated in ISO 9001 (to be developed) & ISO 14000 where applicable to manufacturing engineering.
Lead and support product sustainability and environmental initiatives to align to our company objectives.
Accountable for determining the appropriate staffing requirements consistent with the department workload. In addition, this incumbent is responsible for directing the selection and training of personnel and overseeing performance management and pay program administration for his/her subordinates.
This position, together with supply chain, will develop and manage production scheduling, capacity parameters and labor adjustments to align with order demands.
This position, together with Purchasing and Design/Development engineering, responsible for developing and working with NA & global suppliers to ensure required quality levels are achieved.
Accountable for maintaining a highly motivated and enthusiastic workforce by working with the HR department in the development and implementation of programs that will attract, retain, and motivate employees.
Responsible for ensuring that training programs, whether internal or external, be of benefit to both the employee and Studio TK, he/she will ensure that employees be provided with opportunity to attend, so as to improve individual skills, set productivity, technical competencies and provide career advancement/succession planning.
QUALIFICATIONS / EDUCATIONAL REQUIREMENTS
- University degree in any business field
- Total 6 years of experience providing analytical support across the full value chain
- Strong understanding of ERP systems
- Expert knowledge of Microsoft tools, specifically Excel
- Proficient in taking insights and presenting them as actionable outcomes
- Working knowledge SQL coding or scripting preferred
- Highly analytical and ability to translate analysis to business recommendations
- Demonstrated ability to manage projects
- Excellent communication and interpersonal skills
- Proficiency in planning and organizing capability
- Excellent analytical and problem-solving skills
- Excellent time management skills and the ability to handle several tasks simultaneously
- Ability to travel locally and internationally
